Answers
Greets callers with your business name, tone, hours, and service vocabulary.
AI front desk for service businesses
Every caller gets answered, scheduled, and followed up.
Uthana AI Inc. gives appointment-driven businesses a phone agent that answers in your tone, handles routine questions, books into your calendar, and alerts staff when a caller needs human help.
- 24/7 call answering
- Calendar booking
- SMS and email follow-up
- Human escalation
Live Call Activity
Answering now
Oakline Wellness Studio
Maya R.
New client asks about facial availability
Daniel P.
Needs to move Friday appointment
Jasmine T.
Asks about treatment preparation
Next action
Send confirmation and intake questions
Staff alert
Escalate allergy concern to owner
Always onAnswers during peak hours, after hours, and when staff are with customers.
Books liveChecks availability before putting a confirmed appointment on the calendar.
Knows rulesUses your services, hours, intake questions, prices, and transfer rules.
Follows upSends confirmations, reminders, and call summaries by SMS or email.
Routes careTransfers urgent or sensitive calls instead of forcing every caller through AI.
Call journey
From ringing phone to booked appointment.
Uthana handles the front-desk flow businesses already run manually, with clear guardrails around scheduling and escalation.
Understands
Identifies the reason for the call, captures contact details, and asks the right intake questions.
Checks
Looks at live availability, staff rules, service duration, blackout windows, and location constraints.
Books
Creates or changes appointments only after a valid slot is confirmed with the caller.
Reports
Sends the business a clean summary, outcome, transcript setting, and any required follow-up.
Setup
Trained on the details callers actually ask about.
A useful AI receptionist needs more than a friendly voice. Uthana learns the operating rules that decide whether a caller gets booked, routed, or asked for more information.
Business knowledge
Services, pricing ranges, location, hours, cancellation policy, intake questions, and common FAQs.
Scheduling rules
Staff calendars, appointment durations, buffers, unavailable times, and rescheduling policy.
Communication tone
Greeting, voice style, languages, transfer wording, and how direct or warm the agent should sound.
Escalation paths
Urgent calls, VIP customers, sensitive questions, emergency keywords, and owner notification rules.
Built for real service workflows
One front desk, tuned by industry.
The same phone agent behaves differently for a med spa, a dental office, a plumber, or a law firm because each business asks callers different questions before booking.
Med spas and wellness
Captures treatment type, first-time status, event timing, and preparation questions before booking.
Salons and barber shops
Matches service, stylist, duration, recurring visits, and reminder preferences.
Home services
Collects address, urgency, service category, access notes, and callback routing.
Start with your busiest call window
Let Uthana answer the next call your team would miss.
Share your website, booking tool, business hours, and transfer rules. We will map the first call flow and show where the AI can safely take action.